Dashboards

Modern companies have to go beyond traditional ERP KPIs and dashboards to be able to overview and manage operations. This applies even more to utility companies that work with large amounts of data and run specific processes.

Analysis

Based on Microsoft BI platform, Mecoms® Performance Management allows you to monitor, analyze, and plan your business so that you can drive alignment, accountability and increase insight across the entire organization.

Designed to meet tomorrow's utility challenges 

MECOMS® is a complete end-to-end utility solution. But it does not have a monolithic nature. The modularity of the system allows a wide array of choices for implementation and configuration.

However, since no two utility, water or energy company is the same, a lot of work has been done to maximize the flexibility and adaptability of MECOMS®.

Planning

Utility company planning involves many business areas where issues can arise: servicing, meter reading, forecasting, etc. Even more aspects of these areas come to mind: workforce capacity, goals or market standards.

Contracts & Billing

MECOMS® ensures you of comprehensive contract management and robust invoicing in both voluminous B2C environments and volatile B2B markets. The billing engine is especially designed to perform in high-volume environments.

Customer Relationship Management

The relationship between people and their utility is seriously shifting as customers' awareness is growing, liberalization accelarating competition and technology bringing innovation. It's time to take customer interaction beyond traditional bills...

Collections

MECOMS® provides you with tools to handle voluminous cash-inflows yet enabling you to act on those special cases that need extra attention. It features a unique automatic matching system that can be parameterized to fit your needs.

Messaging

The Messaging module contains all functionality related to EDI. Its innovative architecture guarantees an adaptable yet robust handling and settlement of the electronic communication within your company and other businesses.

Forecasting / Risk Control

MECOMS®’ Forecasting module provides a structured overview of your programs and features powerful calculation tools to e.g. test corrections. You can also oversee your position, manage your deals, imports, exports, etc.

Settlement

MECOMS® runs a number of settlement processes, no matter what role your utility company takes on in the market. It offers allocation, reconciliation, infeed and gridfee settlement calculation, messaging and processes.

Meter Data Collection

MECOMS®’ Meter Data Collection ensures the success of your metering in a diverse and competitive market. It supports many devices and systems and offers tools to pinpoint problems, schedule readings and track performance.

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Validation

Using MECOMS®' validation module, you can define and edit business rules without programming. The business rules are managed through "groups" that can be structurized as needed. Errors list enable you to take appropriate action.

Calculation

The Calculation treats energy data. It handles raw values and converts them into e.g. consumptions. The flexible design allows to add and edit calculation rules and formulas without programming. It handles any kind of calculation.

Asset Management

Utility systems contain large numbers of devices. Meters and delivery points have to be managed, replaced, calibrated and installed. MECOMS® controlls these assets with any related information such as protocols, serial number, etc.

Service Management

Service management work can be planned and assigned to your field workers for e.g. meter installations and decommissioning. Service efforts can be traced on a project basis. This module is tightly intergrated with CRM and Inventory Mgmt.

Field Services

Using mobile devices, field workers can do their work on site and will still be able to communicate and interact with the back office system. Rescheduling, communication, alerts and notifications can all be accomplished online.

Finance

Modern companies have to go beyond traditional ERP KPIs and dashboards to be able to overview and manage operations. This applies even more to utility companies that work with large amounts of data and run specific processes.

Procurement

Utility companies are confronted with large-scale procurement. Centralizing and automating procurement and making it a shared service across the organization, helps control costs and decrease inefficiency related to this process.

Project

By enabling you to deconstruct a large, complex project into manageable subprojects and providing easy-to-use graphical project family trees, Project Accounting helps you rapidly identify and address delays and avoid cost overruns.

Human Resources Management

With employee info stored in a structured, easily retrievable manner, managers can concentrate on managing rather than simply documenting HR issues. Recruit more efficiently and monitor the performance and well-being of your company.

Service Oriented Architecture Capabilities

MECOMS® offers an open, multi-tier architecture that provides the foundation for integration, execution and growth. It is an alignment tool to closely the gap between the ever changing business requirements and the IT system.

Process Orchestration

As utility markets get more and more entangled and driven by electronic data interchange, the need for thorough business process orchestration grows equally. Especially in environments where EDI and interaction is a mass effort.