Sonal, Credit Manager

Sonal is responsible for collecting and recovering customer payments at OmegaPoint, a major utility company.

Match incoming payments to outstanding invoices

Cash collection at OmegaPoint is complex. Some customers have a standing order with their bank, while others pay on receipt of their invoices.

MECOMS™ handles several bank file formats and automatically feeds the payment data into the matching engine. This matching engine is configurable and factors can be weighted according to the specific needs of the company.
These rules enable an exception-based workflow. Sonal’s staff is allowed focus on problematic payments, while MECOMS™ handles all the other payments automatically.

Reduce customer defaults

MECOMS™ generates clear, easy to understand invoices. This prevents misunderstandings at the customer’s side, thereby preventing a large part of customer defaults.

Recover cash from defaulting customers

If an invoice payment is overdue, MECOMS™ Collection automatically sends out reminder letters.
A list of customers who default after having received reminders can easily be exported and sent to a collection agency.